Privacy Policy
Effective Date: February 20, 2025
At JLopez Investigations, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services. By accessing or using our website, you agree to the terms of this Privacy Policy. If you have any questions, please contact us at info@jlopezinvestigations.com.
- Information We Collect
We collect personal information that you provide directly to us, including:
- Personal Identifiable Information (PII): Such as your name, email address, phone number, and payment details when you request our private investigation services or contact us for a consultation.
- Non-Personal Information: Information about your interaction with our website, such as IP address, browser type, operating system, device type, pages visited, and time spent on our site.
- How We Use Your Information
Your information is used to enhance your experience and ensure we deliver the best possible private investigation services. Specifically, we use your data for:
- Providing Services: To respond to inquiries, schedule consultations, and carry out investigations.
- Communication: To send important updates, newsletters, or promotional offers that may interest you.
- Improving Our Website: To personalize your user experience and enhance the performance of our website.
- Security: To prevent fraudulent activity and protect your privacy and data.
- Data Protection & Security
We are committed to safeguarding your personal information. We implement physical, electronic, and procedural safeguards to protect your data from unauthorized access, alteration, or destruction.
- Encryption: Sensitive data, such as payment details, is encrypted using SSL technology to ensure its security during transmission.
- Secure Servers: We store all personal information on secure servers with limited access to prevent unauthorized access.
- Sharing Your Information
We value your privacy and will not sell, rent, or lease your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: Third-party vendors who assist us in delivering our services (e.g., payment processors, email services).
- Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, respond to lawful requests, or protect our rights, property, or safety.
- Cookies & Tracking Technologies
Our website uses cookies and other tracking technologies to improve your experience. These technologies help us analyze web traffic, personalize content, and offer relevant ads. By using our site, you consent to the use of cookies as described in this policy.
- First-party cookies: These are set by our website to store preferences and enhance usability.
- Third-party cookies: Used by third-party services (like Google Analytics) for tracking and analytics purposes.
You can disable cookies in your browser settings, but this may affect the functionality of our website.
- Your Rights and Choices
You have the right to:
- Access Your Data: Request a copy of the personal information we have collected.
- Update Your Information: Correct any inaccuracies in your personal data.
- Delete Your Data: Request the deletion of your personal information from our records (subject to legal obligations).
- Opt-Out of Marketing: You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails.
- Retention of Your Information
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When data is no longer needed, it will be securely deleted.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of those sites before providing any personal information.
- Children’s Privacy
Our services are not intended for children. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website with the new effective date.
- Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
JLopez Investigations
info@jlopezinvestigations.com